Managed IT Support

Services

24/7 365 Support

If you’re still waiting for machines to break down before calling in a support technician, now is the time to consider a more proactive approach to IT and network management. You may think that technology is secondary to your business, however without technology your productivity can come to a complete standstill.

Our highly-intelligent monitoring tools and 24/7/365 back-office services provide cost-effective IT management that ensure your systems operate at maximum efficiency – and deliver the return you expect – all for a fixed, predictable monthly cost.

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Maintenance Masters

Take a deep breath and rest easy, we keep tabs on your devices around the clock with our RMM (Remote Monitoring & Management). If we notice anything going bump in the night then one of our technicians will jump in and investigate immediately.

Alerting: We have real-time monitoring of your critical devices continually monitoring for RAM, Disk Usage, Disk Load, Network Load, EDR Status.

Automation: You don’t need to remember to clean your temp files, or make sure services are recycled we do all this for you automatically.

Software Updates & Patch Management: We regularly scan and ensure that your workstations and servers have the latest Operating System updates and other third-party products such as Chrome, Java, Zoom etc are fully patched.

Helpdesk Heros

Our helpdesk means that you’ll never get left in the dark again. We operate via ticket system to ensure that we meet our SLA, while you are free you use this you can also email, call or WhatsApp us and have your questions answered.

Continuity Crusaders

Imagine turning up to work and finding all your data gone? Considering that ~94% of businesses that experience a similar disaster go out of business within 5 years, its safe to say that a good backup is a no-brainer..