Managed IT Support

24/7 365 Monitoring and Support

Are you reactive rather than pro-active with your IT Support?

If you’re still waiting for machines to break down before calling in a support technician, now is the time to consider a more proactive approach to IT and network management.

You may think that technology is secondary to your business, however without technology your productivity can come to a complete standstill.

Our highly-intelligent monitoring tools and 24/7/365 back-office services provide cost-effective IT management that ensure your systems operate at maximum efficiency – and deliver the return you expect – all for a fixed, predictable monthly cost.

Maintenance Masters

Take a deep breath and rest easy, we keep tabs on your devices around the clock with our RMM (Remote Monitoring & Management). If we notice anything going bump in the night then one of our technicians will jump in and investigate immediately.

What does Managed IT consist of?

Alerting

We have real-time monitoring of your critical devices continually monitoring for RAM, Disk Usage, Disk Load, Network Load, EDR/XDR Status.

Automation

You don’t need to remember to clean your temp files, or make sure services are recycled we do all this for you automatically.

Updates

We regularly scan and ensure that your workstations and servers have the latest Operating System updates and other third-party products such as Chrome, Java, Zoom etc are fully patched.

Helpdesk Heroes

Our helpdesk means that you’ll never get left in the dark again. We operate via ticket system to ensure that we meet our SLA, while you are free you use this you can also email, call or WhatsApp us and have your questions answered.

More of our services

Microsoft M365 & Azure

As a Microsoft Partner we help small and medium-sized enterprises (SMEs) unlock the full potential of Microsoft technologies.

From cloud migration and data security to Microsoft 365, we can deliver tailored solutions that fit your business goals and budget

Back-up & DR

What happens if you lose access to your data, will your business be able to recover, how long will it take you to be back up and running?

We partner with Acronis to ensure that your data stored locally or in a cloud is backed up in a separate location

Cyber Security

Keeping data safe online is crucial for businesses to protect themselves from cyber threats.

With an ever connecting world your data is more vulnerable now than ever before, but Undo IT specialises in keeping data safe!

Want to know more?

If you want to know more about how Undo IT can help your company get the best from their IT get in touch with us and one of the team will reach out to arrange a meeting.

Want to stop looking after your IT ?