Privacy Policy

Undo IT Support – Privacy Policy

Last updated: 2025-12-26

1. Introduction

This Privacy Notice explains how Ctrl-Z IT Support AB T/A Undo IT Support collects, uses, and protects personal data in compliance with the GDPR and UK Data Protection Act.

2. Who We Are

Ctrl-Z IT Support AB T/A Undo IT Support
Industrivägen 55, 433 61 Sävedalen, Sweden
Company Registration No: 559422-4940
Contact: [email protected]

3. Data We Collect

We may collect business contact details, email addresses, and technical information necessary to provide IT support services.

4. Lawful Basis for Processing

We process data under the following lawful bases: performance of a contract, legitimate interests, and compliance with legal obligations.

5. How We Use Your Data

To deliver IT support services, manage accounts, communicate with clients, and comply with legal requirements.

6. Data Sharing

We do not sell personal data. We may share data with trusted service providers under strict confidentiality and data protection terms.

7. International Transfers

If data is transferred outside the EEA/UK, we ensure appropriate safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain data only as long as necessary for the purposes described or as required by law.

9. Your Rights

You have rights to access, rectify, erase, restrict processing, object, and data portability. Contact [email protected] to exercise these rights.

10. Security

We implement technical and organisational measures to protect data against unauthorised access, loss, or misuse.

11. Contact

Questions or concerns? Email [email protected] or write to our registered address.